Who is responsible?
This statement concerns your use of Tulip Shuttle, where we provide information and promote journeys as a promotional partner of Holland Day Trips. Skreenz Travel Media B.V. is responsible for personal data processed for this website. You can find its identity and contact details on the contact details page. For a privacy request, use info@tulipfestivalamsterdam.com.
Visiting this website
Your browser sends technical information, such as your IP address, the requested page and browser information, to the hosting service to display and secure the website. This serves our legitimate interest in providing a reliable and secure website. You do not need to create an account. Images and fonts are served by this website; maps are links rather than embedded maps.
When you contact us
When you email us, we receive your email address, any name you provide and the contents of your message. We use these to answer your question or handle your request. Our basis is our legitimate interest in handling correspondence; when you exercise a privacy right, we also have a legal obligation to respond. Only send information needed for your question, and do not send payment-card details or a copy of your identity document without a specific reason.
Booking through Tiqets
The booking calendar connects your browser to Tiqets. Tiqets receives technical information needed to display it and uses functional session cookies according to its widget policy. If you book, you provide your booking and payment information to Tiqets and its checkout providers. Tiqets shares information with the supplier as needed to fulfil your booking. Tiqets International B.V., James Wattstraat 77, 1097 DL Amsterdam, is responsible for its own processing. See the Tiqets privacy statement for details.
Our affiliate links contain a partner code and a campaign code for the product and language. These codes do not contain your name or email address. They allow Tiqets to attribute a booking and calculate commission. We do not receive customer names or email addresses in Tiqets affiliate reports.
Cookies and advertising
We use Google Analytics for visit statistics after your consent. Google Ads and Meta Pixel are not currently active. These services may process page visits, device and browser information, IP addresses and cookie identifiers. Your consent is the basis for this optional processing. Tags load only after consent for the relevant purpose. Google signals and advertising personalisation are disabled. User-level and event-level Analytics data are retained for 14 months without renewal on new activity; aggregated standard reports are not subject to that setting. We do not report a click to Tiqets as a confirmed purchase. You can refuse or withdraw consent through Cookie settings in the footer. Read the cookie statement for details.
Recipients and retention
TransIP hosts this website and processes technical information needed to display and secure it. Email providers process the correspondence you send us. Google Ireland Limited provides Analytics. Google may process data outside the EEA, including in the United States, using applicable transfer safeguards as described in Google’s data-transfer framework. We keep correspondence only for as long as needed to answer your question and resolve follow-up issues. Where a legal retention obligation or a dispute requires longer storage, the relevant information is kept for that purpose. The email provider, technical-log retention and hosting processing arrangements still need verification before public launch. Tiqets explains its own recipients, retention and international transfers in its privacy statement.
Your privacy rights
You can ask for access to your personal data, correction or deletion, restriction of processing, and portability where applicable. You can object to processing based on a legitimate interest. If processing is based on consent, you can withdraw that consent at any time. Send your request to info@tulipfestivalamsterdam.com; we normally respond within one month. We may ask for proportionate information to verify your identity. You can also complain to the Dutch Autoriteit Persoonsgegevens.
Your choices
You decide whether to email us or make a booking. Without contact details we cannot reply to an email; without the details required in the checkout, Tiqets cannot complete a booking. This website does not make automated decisions with legal or similarly significant effects about you. If the use of data changes, we update this statement.